Let’s face it, shopping online has its challenges. Beyond the question of “Am I sending my hard-earned money to a hard working, reputable seller,” there’s the issue of knowing what to expect once you buy. To best ensure there are no disappointments or surprises, on each listing and with each transaction we strive to provide:
- Photos in quantity, quality and size that allow you to see an item well enough prior to having it in hand, with views from all sides, top and bottom, and close-up shots or zoom capabilities of areas of potential interest or concern. (Please note, however, certain selling venues have a limit on photos, but you can always message and request more.)
- A description that goes beyond a simple restatement of the product title. We’ll make a point to give you written dimensions, sometimes with a photo providing visual comparisons to a familiar unit of measure. No guessing or disappointment here when larger-than-life photos create expectations that don’t measure up.
- Information based on our own research, not something quickly grabbed from the Internet that may or may not be what we have. (There will, of course, be times when an item is hard to find or markings too obscure to confirm. One thing we promise, we always strive to do our best.)
- Straightforward assessment, including any areas of potential concern.
- Careful, conscientious packing. One of the biggest frustrations of buying online is having excitement turn to disappointment when a package arrives poorly packed and its content in pieces. We strive to use the right type and amount of packing materials and boxes of adequate size, double boxing when warranted with more fragile items.
- Timely communication, be it a response to your pre-purchase inquiry or to alert you a purchase is on its way.
- The kind of shopping experience that will keep you coming back and telling all your vintage-loving friends!
